Trades & Home Services
A simple backup for the moments when you cannot answer the phone.
Give customers one clear way to ask for a callback, whether you are plumbing, wiring, roofing, cleaning, gardening or travelling between jobs.
Why it matters
You do not need another system to run your business. You need a safe place for the next enquiry to wait while you finish the job in front of you. LeadBuzz keeps that one small promise visible.
Where to use it
Put one clear enquiry route wherever customers already find you.
The goal is not to make customers think. It is to give them one obvious way to ask for a call back.
Put the QR code on your van and workwear
Add the link to your Google Business Profile
Send it when you have to let a call go to voicemail
A simple process
A practical enquiry flow for busy trades
When you are on a job, the customer does not need to complete a full quote request just to ask for a call. Capture a callback number, the kind of work and a postcode; then use the first conversation to check urgency, fit and availability. If the customer cannot answer when you call, set a reminder rather than leaving the lead in the New list. Record a visit as Booked only when a time has actually been agreed, and add the address needed to get there.
Common questions
What does the customer fill in?
They leave a mobile number, say what they need and add a postcode. They can add an address or extra detail once the callback request is safely saved.
Can I use it for more than one service?
Yes. It works for urgent repairs, planned work, estimates and routine bookings without making you build a different form for each service.