Roofers & Guttering Specialists
Give storm-damage callers somewhere useful to go while you are on the roof.
A simple callback route for roofers and guttering specialists. Customers can leave the job details while you finish safely, rather than trying to describe a leak to voicemail.
Why it matters
When the weather turns, the phone can keep ringing while you are on a pitched roof. People who hear voicemail often keep scrolling until another roofer answers. A short form keeps their request warm until you can call back.
Where to use it
Put one clear enquiry route wherever customers already find you.
The goal is not to make customers think. It is to give them one obvious way to ask for a call back.
Put the QR code on site boards outside current jobs
Add the callback link to your Google Business Profile
Print it on quote sheets, leaflets and the back of the van
A simple process
A practical enquiry flow for roofing work
A roofing request is easier to assess when you know the postcode, the kind of property and what the customer has noticed. A short free-text description is a sensible first step; you can ask for photographs or arrange an inspection during the callback. Do not ask someone to climb up to take a picture. When a site visit is agreed, keep the full address and time with the booking, then update the lead after you have inspected or quoted.
Common questions
Can customers explain roof damage?
They can describe what they can see and add their postcode and address. You can ask for photographs or arrange a look in person during the callback.
Is it practical on a phone?
Yes. The dashboard uses large buttons and a direct Call action, so you can check the next enquiry from the van without digging through messages.
